Dear Hankook Tire Customer,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Hankook Tire America Corporation (Hankook Tire) has decided certain Hankook brand Passenger tires fail to conform to Federal Motor Vehicle Safety Standard 574, "Tire Identification & Recordkeeping." The specific tires are the Kinergy GT H436 235/60R18H manufactured between January 17, 2024, and February 28, 2024. The recalled tires were installed as Original Equipment on 2024 Honda CR-V vehicles where the Tire Identification Number (TIN) was missing the required date code (week and year code).

On July 2, American Honda filed a corresponding recall notice for the vehicles potentially affected by this issue, NHTSA Campaign Number: 24V-508.

Please read this notice carefully and follow the steps outlined in the instructions below.

REASONS FOR THIS RECALL

A small batch of passenger tires produced as Original Equipment tires for 2024 Honda CR-V contain a tire identification number (TIN) that is missing the 4-digit week and year code mark. As such, these tires fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 574, "Tire Identification & Recordkeeping."

TIRE INFORMATION

The affected tires were produced between January 17, 2024, and February 28, 2024. The U.S. Department of Transportation (“DOT”) identification number of the affected tires is 00T 3V 1B H0 0324 - 0924. The DOT number can be found on the sidewall near the bead, as shown below. The week and year production date code is a four digit number found at the end of the DOT on just one side of the tire, the first two digits representing the week of production, and the last two digits representing the year of production. An example, code 0924 would indicate the 9^th week of year 2024 as the production date.

It is important to note that in regular production, tire DOT identification numbers are printed in full on only one side of passenger car tires. On the opposite side, the DOT is printed partially, with the week and year production date code absent. This is intentional and standard for the passenger car tire market in North America. The tires affected by this recall will be missing the week and year production date code from both sides of the tire, increasing the risk of a crash.

Normal Partial DOT appearance

Normal Full DOT appearance

Recall related Full DOT appearance

WHAT YOU SHOULD DO
If you have one of the affected tires as Original Equipment on one of the earlier mentioned Honda vehicles, please contact the Honda dealer where you purchased your vehicle. Your dealer will then schedule an appointment to check the tire and, if part of the recall, have replacement tires mounted at no charge to you. To ensure the set match in terms of life and wear, Hankook will replace up to 4 tires per vehicle affected by this recall, including mounting, balancing and taxes.

If your car dealer cannot assist you, please call Hankook Tire at 800-426-5665, option 1.

Any consumer who believes they are affected by the recall should not wait to receive notification but should follow the instructions above. If you have further questions or concerns, please contact your local HANKOOK dealer or the HANKOOK Tire Customer Service Team at the following contact number.

HANKOOK Tire Customer Service Team
800-426-5665 (Toll free), option 1

If you have already replaced any of the tires covered by this recall, you may be eligible for reimbursement. Documentation that adequately supports eligibility must be provided for reimbursement. Submit a copy of your replacement tire invoice/receipt and if available a copy of the tire adjustment claim form to the following address for reimbursement:

HANKOOK Tire America Corp.
Attn: Warranty Support
333 Commerce Street, Suite 600
Nashville, TN 37201
Warranty.Support@Hankookn.com

WHAT WE WILL DO
If your tire(s) does not have DOT number as pictured above, we will, through your vehicle or tire dealer, replace the affected tire with a new tire of the same size and description free of charge, including mounting, balancing, and taxes. We will also replace the remaining 3 tires on the vehicle free of charge (including mounting, balancing, and taxes) to ensure the set match in terms of life and wear.

We regret any inconvenience that this action may cause you. If we or your Hankook dealer fails or is unable to remedy this effect by payment or credit of the cost of your tire and within a reasonable time, you may submit a written complaint to: Administrator - National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the Auto Safety Hotline at: 1-888-327-4236 (TTY:1-800-424-9153) or visit www.safecar.gov.

Thank you for your attention to this important matter.

Sincerely,
Hankook Tire America Corp.

Hankook Tire America Corp.
333 Commerce Street, Suite 600
Nashville, TN 37201
800-Hankook (426-5665) (Toll free)
www.Hankooktire.com/us/