At Hankook Tire, we have divided our stakeholders into specific groups depending on the size and impact of our operational activities. We are also communicating with stakeholders through multiple channels to share key issues with each group. By reflecting stakeholder opinions on all issues, Hankook Tire is creating a new set of sustainable values.
Following an analysis on various stakeholders and the external and internal business environment, we categorized stakeholders into core stakeholders—those who are most closely related to our business conduct and directly interact with us—and general stakeholders—those who interact indirectly with potential impact. Furthermore, we are dedicated to sharing our corporate social responsibility (CSR) accomplishments and plans with our stakeholders by operating multiple communication channels to gather their opinions.
Annual Stakeholder Dialogue
Communication Channels by Stakeholder Group
|Core Stakeholders||Communication Channels||Key Issues|
(customers, dealers and car makers)
|Discussion sessions (with authorized retail stores and retail shops), dealer satisfaction surveys, Tire Family magazine, technology exchange, exhibitions, etc.||
|Employees||Labor-management consultative meetings, Discussion meetings, In-house IR, HANA website, In-house idea proposal system, Vision 2020 Concert, Proactive Conference (R&D communication), etc.||
|Suppliers||Quality and environment workshops, regular supplier assessments and surveys, etc.||
|Local Communities||Local resident meetings, meetings with local government agencies and NGOs, gathering opinions from local communities, etc.||
|Shareholders / Investors||Board of directors meetings, shareholder general meetings, overseas conferences, IR events, etc.||